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Policies

SHIPPING

Shipping is free in the contiguous lower 48 states. For Alaska and Hawaii, there is a $200 shipping fee. The bed ships Fedex ground in four boxes. The complete platform bed is not available internationally.

RETURNS

Floyd was conceived to be a simpler way to buy furniture, so we want our returns to be simple too. If you’re not pleased with your Floyd purchase, just contact us at hello@floydetroit.comwithin 60 days of receiving your order for a refund or replacement. A 10% restocking fee does apply and returns must be made in the original packaging. No third-party returns.